I truly agree with you, but mind you that Zoo Negara actually has some very good exhibits, including those for big cats. The bear complex is basically the only totally weak bit.
Having checked - I was right that I took a picture of this exhibit but wrong with the species - it was Brown Bears in 2001 as well. The hyaenas were further round.
Looking through these old shots makes me curse my somewhat entry-level photographic skills at that time - some lovely shots of brown blobs that are Greater Malay Chevrotain, Masked Palm Civets, Flat-headed Cats...