Taronga and Zoos Victoria both suffer from no one being ultimately responsible and advocating for the zoo collection. With many different departments and income streams (general admissions, friends, memberships, overnight accommodation, food and beverages, retail sales, events, weddings and functions) All will take a lot of management time and energy. 50 years ago most of these operational areas Either didn’t exist or would have been completed by one person. The complexity of the management of these zoos has probably resulted in more board members being selected from the business world and the zoologists around the board table are probably rarer than Bongos on display.
Having a State minister in the mix as well and the poor curatorial team probably have to complete “best practice” business cases just to get preliminary approval to proceed with drawing up plans for a redevelopment.
In short I think the business has become overly complicated and the board has lost focus that it is a zoo they are running.
The benefit of being a smaller private collection allows management to focus on the core business Of running a zoo, and many private zoos in Australia are showing the big boys how it should be done.
Apologies for the random capitals - my phone is misbehaving