North Safari Sapporo (NSS) is a roadside zoo located within the Sapporo city border. The zoo is home to species that are rare both in Japan and abroad. The zoo* reflects Japan’s problems of the lack of a federal zoo law/licensing act and facilities that focus on guest entertainment more than meeting the needs of the animals. The zoo also has a youtube channel where the keepers mainly offer the animals novelty food items for content. The zoo somehow didn’t receive mass scrutiny until the following happened a few weeks ago:
Over the last years NSS has been investing in building animal glamping experiences where guests could stay overnight with a cabin of their choice, which features many animals (kept in subpar conditions) to sleep with. One of these rooms was built in with a small tank featuring spotted/largha seals


I don’t know why or how people didn’t object to this sooner but the outrage was huge. It reached the point which NSS acknowledged the situation. Unfortunately instead of admitting its wrongdoing the zoo said the following (screenshot was translated using google translate and the statement remains as of the creation of this post):

During his time the owner of the zoo made his instagram account private. People were also asking why the city if Sapporo wasn’t doing anything since the city did have a “Zoo Law” for lack of a better term (albeit it might just be a guidance for running the Maruyama Zoo). But here’s the kicker: reports of the zoo losing seven seals in five years also have surfaced.
Today the zoo has issued the following statement:
Personally this sounds like a non-apology to me. The statement doesn’t acknowledge the “false information” let alone do anything to refute it.
*= one can pull the no true Scottsman fallacy as much as they want, but a bad zoo is still a zoo, given that they are not predominantly a farm.
Over the last years NSS has been investing in building animal glamping experiences where guests could stay overnight with a cabin of their choice, which features many animals (kept in subpar conditions) to sleep with. One of these rooms was built in with a small tank featuring spotted/largha seals


I don’t know why or how people didn’t object to this sooner but the outrage was huge. It reached the point which NSS acknowledged the situation. Unfortunately instead of admitting its wrongdoing the zoo said the following (screenshot was translated using google translate and the statement remains as of the creation of this post):

During his time the owner of the zoo made his instagram account private. People were also asking why the city if Sapporo wasn’t doing anything since the city did have a “Zoo Law” for lack of a better term (albeit it might just be a guidance for running the Maruyama Zoo). But here’s the kicker: reports of the zoo losing seven seals in five years also have surfaced.
Today the zoo has issued the following statement:
Over the past few days, we have received opinions and inquiries on social media and elsewhere regarding the display and care of animals.
We take the various valuable opinions we have received seriously and intend to review any areas that need improvement.
We believe that it is important for our customers to enjoy the sight of healthy animals.
It is not our intention that anyone be offended.
We have immediately formulated an improvement plan and will begin working on it gradually starting this winter.
We deeply apologize for causing trouble on social media and for worrying all of our supporters.
We are also very sorry that false information has been spread and that nuisance behavior has occurred.
We will consult with the relevant authorities and take action on any excessive behavior.
Our staff and I will continue to work hard for the sake of our cute animals and to make all of our supporters happy.
Personally this sounds like a non-apology to me. The statement doesn’t acknowledge the “false information” let alone do anything to refute it.
*= one can pull the no true Scottsman fallacy as much as they want, but a bad zoo is still a zoo, given that they are not predominantly a farm.
