Well as somebody who knew the old shop manger,before he was forced out by the old Director,I can say that in the old shop they never had one of the Large Cuddly Big Cats walk out of the shop without it being paid for!!!That and the fact that after only about 6 weeks of Himalaya the zoo had to get a website removed telling people how they could get free food,and anything they wanted out of the shop without being spotted!!
I Knew before they even opened Himalaya, a few days before Easter when the staff were filling the shelves with the merchandise ,as my old Aunty Hilda would say "bloody gunifs and schnorrers" when she used to have items stolen by scroungers in her fashion store!