The 'sense' thread

Personality, timeliness, the ability to remember orders, attitude, et cetera, et cetera.

tschandler71 said:
Also being personable

In Australia, if you work in a Customer Service environment, you are expected to have those qualifications. If you don't, then you don't get the job (or get terminated when your employer discovers you don't have them).

:p

Hix
 
it's just such a weird system. Basically, "pay extra money on top of what the bill actually is, or we won't give you good service."
 
In Australia, if you work in a Customer Service environment, you are expected to have those qualifications. If you don't, then you don't get the job (or get terminated when your employer discovers you don't have them).

:p

Hix

Unless you work at Coles...
 
Unless you work at Coles...

Well, Coles is a supermarket, folks, so not really customer service in the same vein as a restaurant.

But yeah, as the others said, why must I pay extra when you do exactly what you are supposed to do (i.e. give good service)?

I remember visiting a 'Cheesecake Factory' in Boston, and the waitress was extremely chatty and friendly. The bill came and I paid about 20% of the bill as a tip. The girl was visibly angry and began ignoring us thereafter and refused to make eye contact. That spoiled what was otherwise a great lunch. I blame the restaurant for encouraging that behaviour rather than the waitress. What a weird culture! :D
 
I remember visiting a 'Cheesecake Factory' in Boston, and the waitress was extremely chatty and friendly. The bill came and I paid about 20% of the bill as a tip. The girl was visibly angry and began ignoring us thereafter and refused to make eye contact. That spoiled what was otherwise a great lunch. I blame the restaurant for encouraging that behaviour rather than the waitress. What a weird culture! :D
20% sounds like a good tip to me! That's a fifth of the bill again! I'd probably pay 3% and expect them to like it.
 
Tipping in England is still something not really expected, but given as a token gesture (eating out over here is over priced). I hardly ever pay for a meal these days with cash, it is on the card, so I don't tip, however if out for a meal with a few friends and we are all contributing towards the bill with cash then a cash tip is nealry always left for some reason :confused:...


I think if a bill is over £100 then a £5 tip is more than enough......
 
Tipping in England is still something not really expected, but given as a token gesture (eating out over here is over priced). I hardly ever pay for a meal these days with cash, it is on the card, so I don't tip, however if out for a meal with a few friends and we are all contributing towards the bill with cash then a cash tip is nealry always left for some reason :confused:...


I think if a bill is over £100 then a £5 tip is more than enough......

Oh that reminds me. When you pay by card at a restaurant, there seems to be an emerging trend here in Australia that you are prompted to add a tip. The prompt is either on the screen of the swipe machine, or there is a space on the receipt just above where you sign for you to insert a tip. I feel a bit embarrassed that there is an expectation of a tip.
 
Oh that reminds me. When you pay by card at a restaurant, there seems to be an emerging trend here in Australia that you are prompted to add a tip. The prompt is either on the screen of the swipe machine, or there is a space on the receipt just above where you sign for you to insert a tip. I feel a bit embarrassed that there is an expectation of a tip.

We have that here in the UK too now, however I am very good at acting really daft and smiling and saying how wonderful it was instead of leaving a monitory tip. Thinking about tipping and service in general, I find that the service generally in a Chinese restaurant is superior to other types of restaurants. It doesn’t mean that I am any way more inclined to part with additional money whilst paying a bill though.;)
 
We have that here in the UK too now, however I am very good at acting really daft and smiling and saying how wonderful it was instead of leaving a monitory tip. Thinking about tipping and service in general, I find that the service generally in a Chinese restaurant is superior to other types of restaurants. It doesn’t mean that I am any way more inclined to part with additional money whilst paying a bill though.;)

I only ate at the Chinese dives in London: they threw your plate on the table like a frisbee and eyeballed you to leave the second you finished your meal. There is no way in hell they ever received a tip from me.
 
20% sounds like a good tip to me! That's a fifth of the bill again! I'd probably pay 3% and expect them to like it.

20% sounds like a very good tip to me, too! Today I went to a pizza restaurant with my friends and left them a $3 tip and thought that was more than enough!

~Thylo:cool:
 
But yeah, as the others said, why must I pay extra when you do exactly what you are supposed to do (i.e. give good service)?

I hated tipping in the US. I tried to do the standard 10%, but if I was not happy with the service I did not tip.

When I was working in Florida we all ate a a local place during our lunch hour. If we were late back our pay was docked. We always had trouble getting the bill to pay it so were sometimes late. Because of the poor service we did not usually tip. Because we did not tip we got poor service. Eventually the manager came and talked to us and we told him why we were not happy with the service. Things improved after that.

In Australia I have never tipped and hope that does not start here.
 
I hated tipping in the US. I tried to do the standard 10%, but if I was not happy with the service I did not tip.

When I was working in Florida we all ate a a local place during our lunch hour. If we were late back our pay was docked. We always had trouble getting the bill to pay it so were sometimes late. Because of the poor service we did not usually tip. Because we did not tip we got poor service. Eventually the manager came and talked to us and we told him why we were not happy with the service. Things improved after that.

In Australia I have never tipped and hope that does not start here.

Yeah tipping already exists in Melbourne at least. Today I had lunch at a small Vietnamese restaurant in the City, and the card receipt suggested that I add a tip and then total it and sign. Also, many many cafes have a jar of coins/notes labelled "tips" next to the cash register (or "till" as we call it here). I have never had a tip knocked back at a restaurant in Australia.

PS* I thought tipping in America was 18%?
 
I quite like the first story of a global stereotype of Americans. "We do it in the States, so it must be acceptable everywhere." :D


Readers' tipping nightmares and fairytales

To tip or not to tip... or should it be banned? That was the question posed in a Magazine story last week. Here readers share their own tipping experiences.

Read more:
BBC News - Readers' tipping nightmares and fairytales
 
I like the last one on that link:
Four of us went to a steak restaurant in Manhattan one evening on holiday. The service was pretty poor; the waiter brought the wrong wine and our food took a long time to arrive. At the end of the meal we left a 10% tip. As we left the restaurant we were followed by the waiter who asked whether we had been unhappy with the service. We explained the two issues we'd had and that we'd left 10% anyway; he got extremely angry and insisted that we leave a further 10% or he'd call the police! Being on holiday we didn't want any hassle so we just paid and left.

I would have said "go ahead, call the police" and then stood there and waited. :D
 
I remember going to an upscale cocktail bar in central London with some friends about 9 years ago and being embarrassed by a bar man. My drink was four pounds fifty, and I paid with a fiver so I told him to keep the change. (Something along those lines, but I distinctly remember leaving 50p as a tip for just my drink.) He scoffed at me and told me to keep it. The music was blaring but I am pretty sure he said something like "you need it more than me". :D No good deed goes unpunished eh?
 
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