I do really hope that there is no lasting impact from the handling of this. I doubt there will be, but it is a good lesson for the zoo going forward. The last thing they can afford to do is lose the trust and respect of their members and visitors.
I think that there are a lot of lessons to be learned from the whole process of the development of Islands: that means the good things as well the ones that went wrong of course. Although it is smaller in scale than the aborted 'Heart of Africa', it is by far the most ambitious project that the zoo has ever taken on, and well outside the experience of most of the staff involved.
Therefore it is important to analyse the procedures to improve on them in the future by better project management, staff training and so on. I do not mean that heads should roll, as I don't expect there has been any gross negligence or incompetence. Rather I hope that the Trustees will consider how to do this in a sensitive and constructive manner, once Stage 2 is complete.
Then we can expect that Stage 3 will run more smoothly.
Alan