Big Brother?

I know a few zoo`s watch very carefully what is been said about them on here,I also know that some of the staff find it very amusing what is posted about the zoo that they work in,while some have even started telling people bogus information to see how long it is before it gets posted on here.A few zoo`s have even thought about having an official presence on here to make sure what is said on here is always correct but they haven`t because they very quickly realised that they would need employ somebody full time just to field the question that they would get bombarded with if they did.
 
I know a few zoo`s watch very carefully what is been said about them on here,I also know that some of the staff find it very amusing what is posted about the zoo that they work in,while some have even started telling people bogus information to see how long it is before it gets posted on here.A few zoo`s have even thought about having an official presence on here to make sure what is said on here is always correct but they haven`t because they very quickly realised that they would need employ somebody full time just to field the question that they would get bombarded with if they did.

I agree. I myself use utmost discretion when on this forum and expect others to do so too. I can understand why some zoos discourage staff from not posting at all given that we have AR people on here regularly to the spectrum where staff members laugh their heads off over what is being said here by some or other.

And you are right: when something incorrect is put up on Zoochat and zoos would have an official presence on this site, they would get pestered with all kinds of questions re. the innocent "why is that flamingo not longer on show" to aggressive "that new exhibit is a total disaster". That would require a PR person to continually monitor this forum!

I remain a bit ambivalent from a zoo perspective: I find some stuff amusing and some makes me absolutely cringe and with some I have serious questions about their overall intentions (whereas I do agree that the AR people make themselves bigger then they really are).

Where I value the forum is as an added information source and enjoy some of the ZooChat folks I have come to know ..., but yes there is an element on here as well - as I expect we would have in society at large - that I seriously disagree with and sometimes to the point of exasperation (I see both sides of the divide, but some posters clearly do not).
 
I know a few zoo`s watch very carefully what is been said about them on here,I also know that some of the staff find it very amusing what is posted about the zoo that they work in,while some have even started telling people bogus information to see how long it is before it gets posted on here.

How enlightening to know what they think of paying visitors seeking a bit of information.
If they were more forthcoming with their press releases etc, the result could be fewer rumours and guesswork on the forum.
 
How enlightening to know what they think of paying visitors seeking a bit of information.
If they were more forthcoming with their press releases etc, the result could be fewer rumours and guesswork on the forum.
Indeed it is,but in some cases I know that staff have told the right info but what got posted on here was nothing like what they were told at the zoo concerned,so as a result the info that was posted was completely wrong which just means you get the staff wondering why they bothered giving the info when people then go and post a load of rubbish on here.
 
Indeed it is,but in some cases I know that staff have told the right info but what got posted on here was nothing like what they were told at the zoo concerned,so as a result the info that was posted was completely wrong which just means you get the staff wondering why they bothered giving the info when people then go and post a load of rubbish on here.

I can see that that must be annoying. Hopefully this only happens in the minority of cases.
Regarding zoos having an official presence on Zoochat, this could be a role for volunteers rather than paid employees (if they're not doing it already!).
 
Volunteers helping to keep facts correct about zoo`s that they are close to now thats an idea;)you never know it might just work but it would require a great deal of trust between all the partys concerned to make it work but it good be away forward,if the zoo`s were prepared to go down that route.
 
At the end of the day, ZooChat should not be considered an authoritative source of information on any particular zoo (although there are individual exceptions where we know a senior zoo staff member who posts here and can trust that what they say is accurate - but that is a minority of cases).

ZooChat is a community of enthusiasts. We are here to discuss zoos and animal conservation, not so much to provide accurate factual information about every small detail of a zoo and its operations.

The only authoritative source of information about a zoo is the zoo itself.

We need to be careful to distinguish between published and verifiable fact, and hearsay.

Hearsay (information you heard from a third party such as a staff member or volunteer at the zoo) might be incorrect or inaccurate (that person might have had the wrong information), or you may well have mis-heard or misunderstood what was said.

As in most cases, unless it has been written down by a verifiable source (eg zoo management or PR people), then it should always be taken with a grain of salt and not considered to be infallible.

The other problem is that zoos are incredibly complex operations with many staff working in many different areas, each with their own challenges - information that was correct at one point may quickly become obsolete or misleading, decisions change, circumstances change, and operational information has a finite lifespan.

I'm happy to publish facts about zoos such as where it is (they don't tend to move that quickly :eek: ), and opinions such as what people think of a zoo or exhibit. I'm also happy to publish information about the zoo which was sourced from official zoo communications (their website or other publications). But we need to be a little bit careful about publishing hearsay without recognising that it may not be accurate and acknowledging it as such.

I have very little respect for zoo staff who deliberately tell incorrect information to their visitors just to see if it shows up on the web - I think staff have a responsibility to always ensure they give the most accurate information they can (and are allowed to). I would prefer them to give no information than to give false information - I think it does them and everyone else a disservice.

I would love to see more support from zoos to ensure accurate information is published - but I am fully aware of the limitations and implications of doing so. It is something I would like and would encourage, but not something I expect - I am a realist, not an idealist.

I applaud those zoos which have the foresight and courage to engage with our community which is comprised of people who are passionate about zoos and animal conservation and who generally support the work done by zoos (even if they are critical from time to time - I see that the criticism typically comes from wanting zoos to be the best they can be).

I do not resent those zoos who choose not to engage with our community - I wish they would reconsider, but I respect their rights to operate as they see fit.
 
In defence of the zoo that staff told people the wrong info it was done by the staff to find out which members of the zoo own society was posting info on here that they had been told not to,I was in on what to look for so that I could very strongly deny the news when it got posted which I duly did when it landed on this website about 6 days after it was first mentioned to me as a plan.The problem is zoo`s are very aware that things can very quickly end up on here and the true story get distorted very quickly because of people guessing at what has not been said,many times I have seen threads that have got wrong info posted in them but because I had been asked not to post what was actually happening mean`t I was able to post the correct story,and as a result sometimes bad info has grown legs and become fact.In many ways it`s down to trust the zoo`s and zoochatters have got to learn to trust one another which may mean that at times things don`t get posted until after they have happened which in the long term would be alot better as that would mean we are dealing with fact and not rumour which means we can all believe the info that is posted on here is correct.
 
The only problem I have is: What major disaster would it cause? OK, if a zoo had secretly done a deal for pandas and someone had blown out the news on the site to be picked up by the press, I'd agree, but if the news was, say, a new male lion was arriving at a zoo, would it really cause a media uproar that lead to the zoo's closure?
 
Just the principle that the zoo would have trusted someone with information and then that trust getting broken. It'd give the site a bad name as a whole.
 
One of the main reasons Zoo's are not fond of this site is because the majority of members are children. No offence at all intended here, but they do form a large proportion and obviously Zoo's do not want to get involved. I was astonished to see how many are under 14 even, its changed my views and I also had an email from a member asking to meet up, I only realised when one point was made that this person was a child!!! I had no idea, and if Im honest it worried me.

I can appreciate why Zoo's dont want anything said on here about them.
 
One of the main reasons Zoo's are not fond of this site is because the majority of members are children. No offence at all intended here, but they do form a large proportion and obviously Zoo's do not want to get involved. I was astonished to see how many are under 14 even, its changed my views and I also had an email from a member asking to meet up, I only realised when one point was made that this person was a child!!! I had no idea, and if Im honest it worried me.

I can appreciate why Zoo's dont want anything said on here about them.

I got the invitation to meet up with someone too. I declined. It doesnt sound right that a young person met up with an older person that they met online. However harmless it may have been.
 
Is that the main problem though, or is it just the false info/slagging off occasionally given out that gives the whole site a bad name?
 
The only problem I have is: What major disaster would it cause? OK, if a zoo had secretly done a deal for pandas and someone had blown out the news on the site to be picked up by the press, I'd agree, but if the news was, say, a new male lion was arriving at a zoo, would it really cause a media uproar that lead to the zoo's closure?
Its like somebody posting that they had visited a collection and while they where there they had been told all the future plans of the said collection and then saying that these plans hadn`t been annouced to the press yet or any body else,I`m afraid to say that has been done on here in the past!!!
 
I got the invitation to meet up with someone too. I declined. It doesnt sound right that a young person met up with an older person that they met online. However harmless it may have been.

I too declined, and I totally agree with you its very worrying.

Is that the main problem though, or is it just the false info/slagging off occasionally given out that gives the whole site a bad name?
False info and slagging off is commonplace on all forums, I think you'll find most places couldnt give two hoots about it, but there are certain things that certainly will cause concern, like posting inappropriate which may cast a bad light on the place in question, and with regard to children, its a VERY valid point Ash, very valid, especially when they privately contact other members to meet up, in this day and age its incredibly dangerous, and Zoochat consists mainly of children.
 
One of the main reasons Zoo's are not fond of this site is because the majority of members are children.


I think you may find most of the members are adults, I would also not go to much by any age related poll, as you may find many of our more adult members do not bother with this.

I have spoken to some of our younger members in resent times about some of there postings here, We would wish any of our posters to keep to the FACTS in what they say and not just hope if something is said here on the forum it's going to happen because they wish it would
 
and Zoochat consists mainly of children.

You are the Daily Mail and I claim my £5.

Sorry to drop a hyperbole-busting bomb on you, but I don't think your claim stands up to any scrutiny. From my readings I'd say that only a minority of Zoochat users/posters are children.

Certainly from the quality of postings, and the fact I know quite a few of the posters, I doubt there's more than 15% children. "Mainly" implies more than 50%, certainly not the case.
 
I got the invitation to meet up with someone too. I declined. It doesnt sound right that a young person met up with an older person that they met online. However harmless it may have been.

One of the younger members here apparentley took a photo of me at a zoo once unaware, which is worrying from a privacy level. If I happen to bump into a member who I've recognised from a photo on the site I may stop to say hello and vice versa, which has happened to me once in each situation.
 
One of the younger members here apparentley took a photo of me at a zoo once unaware, which is worrying from a privacy level. If I happen to bump into a member who I've recognised from a photo on the site I may stop to say hello and vice versa, which has happened to me once in each situation.
Now that is pretty scary... I agree with the idea that most posters are late teens to adult though. Only a minority are under 18.
 
One of the main reasons Zoo's are not fond of this site is because the majority of members are children.

If that is so you would think that zoos would be all over ZooChat, as any zoo marketer will tell you that most visits to conventional zoos are child-led, ie done to primarily please the children in the party.

I can appreciate why Zoo's dont want anything said on here about them.

I can't, and if that is true that shows a lack of understanding of new media. People are less trusting of conventional managed publicity these days, and increasingly rely on the internet, including forums such as this and Trip Advisor (for instance) when seeking to make decisions such as what to do over the weekend.

I can understand however that zoos want to manage news items. There is nothing harder than getting publicity for "stale news". No news editor wants to publish as "news" something that has been all over another media source the week before.

Then there is the need to manage publicity about normal management practices that might be misinterpreted by lay observers, and then of course seized on by the likes of PETA and so on. The need to euthanase a charismatic animal, for instance. So it is a balancing act, but for zoos to ignore or even try to discourage forums like this would be a mistake.
 
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