Chester Zoo Change in members' discount

Andiii

Well-Known Member
We visited Chester Zoo yesterday for the first time in a couple of months to find the Members' 20% discount allowance has changed, so check it out before you get to the till. To qualify for the discount in the cafes you now have to spend over £5 whereas it didn't matter before. If, like us, you have a few coffees throughout the day this means that you can't qualify for the discount despite spending over the £5 minimum across the day.

When purchasing items from the shops, unlike before, not all items are now included - such as books and DVDs.

Staff in the shop did state that a lot of members had expressed their dissatisfaction with the changes as the discount is sold as a 'perk' for being members. They said they were suggesting to members that their views re the changes should be fed back to the Zoo as they were being trialled as such.

Just thought I'd mention it so other Members are forewarned.
 
It's mentioned in the latest issue of Z magazine (however it could've been made more noticeable)
 
Z Magazine notification of changes

It's mentioned in the latest issue of Z magazine (however it could've been made more noticeable)

Ahh, as you say, must not jump out and bite you on the nose then as we missed it but I do usually zone straight into the animal stuff!! I bet a few miss it though! :(
 
I've been twice this year, so far, and on both occasions I got a discount on books. I bought them with other items, though, so make sure you buy something else with your books!
 
I've been twice this year, so far, and on both occasions I got a discount on books. I bought them with other items, though, so make sure you buy something else with your books!

Thanks for the info, we did have a few other little bits but were informed as soon as the book hit the counter!! I got it on Amazon in the end at half the price but had the discount been allowed I would have preferred the money to be in the Zoo's funds. I'm not sure when the new rules came into force, I got a book and the Zoo Days DVD at Xmas and went again in February and it hadn't changed then so perhaps it was introduced with the new Season?
 
Back
Top