Darling Downs Zoo
Planning for the Darling Downs Zoo commenced early in 2001. As part of that planning process, dialogue was conducted with the Queensland state government about their requirements for the establishment and operation of a new zoo. That dialogue was quite extensive and included discussion about the opening hours of the zoo. The government, quite rightly, did not want to allow a situation to develop in this state where an individual could keep exotic animals more or less as a rich person's status symbol. [Think Notre Dame in NSW]. The government accepted our contention that the site for the new zoo was in a rural area - not in a tourist area and that mid-week visitation was going to be minimal. After much discussion, the government accepted our proposal that the new zoo would open to the public on weekends, public holidays and Queensland state school holidays. Additionally, the zoo promotes mid-week group bookings by schools, social clubs and old folk's groups. By taking bookings only during the week we know in advance what our visitation figures will be and can staff the facility accordingly. All this was agreed to by the government BEFORE this property was even purchased. Had they insisted back then on 5 days per week or 40 hours per week this zoo would not have been built.
Once we started building this zoo all hell broke loose! Executives from certain coast based parks [who should have known better and should have had more to do with their time] launched in to a tirade of untruthful claims about us. One of them told us to our face that the zoo would never be allowed to open. It was claimed that the zoo was unsafe [FALSE], that the zoo had no vet [FALSE], that the zoo fed maggoty meat to our carnivores [FALSE] and so on and on. They even claimed that we had no money [well I guess we never have ENOUGH money to do all the things that we want to do!]. The upshot of this rubbish was that the government sent in a team of inspectors to do the place over. The upshot of that inspection was that the zoo opened to the public - albeit some weeks later than planned thanks to the delaying tactics. Nine months later these same executives made the same claims to the "Courier-Mail" newspaper. To his eternal discredit, the tame journo that they used would not even come out here to see the zoo for himself. The paper used cropped photos to misleadingly illustrate their story and it did us a lot of damage. People still remember that beat up today - over two years later. Because the two executives were employed by huge parks owned by mega-companies and held high office in the Australian zoo industry's "umbrella" organisation, the government took their claims seriously and some of that mud still sticks today. However, the zoo was deemed to be safe by experts [the enclosures withstood 120 kilometre an hour winds only a few weeks later] and the RSPCA gave us a glowing report on our animals health. Despite that, only yesterday the government claimed in a Press Release that they had concerns about the welfare of our animals and the conditions that they are kept in! How can we win? No doubt this claim was designed to direct the media away from their bungling of the "opening hours" issue.
To us, "opening hours" is a non-issue. We have been open to the public during those hours for over two and a half years now and the government has continued to relicense us during that time. Last August, as part of our application process for ARAZPA accreditation/membership, the state government was asked to inform ARAZPA of any outstanding issues that they had with us. "Opening hours" was not mentioned. Yet in November it suddenly became such a burning issue that that we were threatened with non-licensing. We can only wonder just who is pulling their strings. If we were to open for five days a week, we would have to employ staff to sit in an empty entrance building twiddling their thumbs while waiting for non-existent visitors to materialise. As labour is our single biggest cost that would have a negative effect on our viability.
The government has failed to communicate with us since early December - over seven weeks. They did so by phone yesterday only after media pressure. We have now been given a three month license which is just long enough to get the government past the politically sensitive elections coming up in March. The issue has not been addressed or resolved - just delayed.
The good news is that the Darling Downs Zoo is a viable enterprise in it's present form and at it's current staffing levels. Following the media exposure of this latest attack on us we have had phenomenal expressions of support from the public. Our building program for 2008 continues unabated and it is our great ambition to be accepted in to ARAZPA this year.
Steve and Stephanie Robinson
Darling Downs Zoo