The problem is that the I-want-to-see-it-NOW zoo visitors pay the bills! They pay them through their admissions, through the concessions (food, souvenirs) they spend on, and through their taxes. Therefore, whether we like it or not, zoos HAVE TO create exhibits where children and their parents can see the animals without having to spend more than a few minutes looking for them. I've seen a few ZooChat reviewers here who think an exhibit with a lot of hiding places for the animals is a good exhibit -- but for this reason, I tend to disagree.
Recently I was on a tourist website for Seattle, where tourists could post their opinions about the Woodland Park Zoo (and other attractions). At least a couple posters said that, despite the many beautiful, natural exhibits in the Zoo -- they and their children hardly saw ANY animals! I don't know if this was a rare occurrence at this zoo, but if not, it reveals a very serious problem!
I personally experienced this same problem at Philadelphia's highly-acclaimed new exhibit, Big Cat Falls. I walked through the beautiful 5 habitats and actually marvelled at how natural they looked. But one problem: the ONLY cats I saw were a pair of white lions on a hillside in the initial habitat. In the remaining 4 densely-planted habitats I saw no tigers, no leopards, no jaguars, no pumas, and no snow leopards. They may have been off exhibit, but since this was noontime, I doubt it. They were more likely taking advantage of the habitats' many, many hiding places. Is this a good thing? I'm a huge zoo fan, and after spending quite a while in the exhibit searching for cats, I left quite frustrated. I can imagine how infrequent zoo visitors would feel, coming to see the exhibit which $20 million of their tax dollars paid for. But I'll give Philadelphia the benefit of doubt and suggest that maybe this was a freak happening -- that usually the big cats are easily seen. Are they?
Back to Okapis: My point is that zoos must strike a balance. Yes, they need to emulate their secretive dense forest environment, but at the same time they need to make these beautiful rare animals easy to see. This is why Dallas is by far my favorite okapi exhibit. They do have a dense forest habitat, where the okapis can walk in an out of view from visitors. But at the same time, they have quite a few (a half dozen?) okapis, so there's always at least 1 or 2 within view.