For the first time in six years, North York resident Phil Carroll ventured out to the Toronto Zoo with his wife and grand-nieces.
He was shocked with what he saw.
What he'd hoped for was a day of excitement for the two children, aged 6 and 1. Instead, he says they experienced nothing but "drabness" and disappointment.
I spoke to Carroll, a logistics manager with Dell Canada, after he'd copied me on a detailed e-mail to Zoo chairman Raymond Cho and board member Giorgio Mammoliti.
He told me he'd found the signage "lacking" and many of the Zoo's premier exhibits (the seals and polar bears, for example) closed or under construction, forcing his party to walk a huge distance to "see two or three things."
He said the Zoomobile was not up and running, despite the sunny and mild day, many of the pavilions are tired looking, much of the glass covering the viewing areas is dirty and the lighting scheme is dull.
Carroll even likened the Zoo's main entrance to one people would take to "trudge into the mines" -- noting it is desperately in need of a coat of paint and some pizzaz.
"Everything is worn and tired," he said. "It's dull, it's dirty, there's no pride of ownership in the place."
For this he paid $60 -- admission for two adults, one child and parking. He concluded the Zoo is "not good value for the money."
(If approved in the budget, it will soon cost an extra buck for adults to get into this so-called world-class facility.)
It struck me that the operative words in Carroll's discussions with me are "worn," "tired" and "no pride of ownership."
With all the petty infighting that has gone on for more than eight months now over who should control the Zoo's overly ambitious 10-year, $250-million fundraising effort -- and the board's decision last September to sever its relationship with the Toronto Zoo Foundation -- I'm guessing there's hardly been time to take pride in the Zoo itself.
The fundraising situation is not any closer to being resolved.
Long-time CEO Cal White was off on March break. But Zoo spokesperson Shanna Young told me there is nothing new to report since February's board meeting, when White said discussions were still going on with the Toronto Zoo Foundation.
Elizabeth Huggins, vice-chairman of the Toronto Zoo Foundation, said they did not disband on the effective day for which they were given notice -- March 11 -- because a firm plan for its $10 million in assets has yet to be finalized.
"We're working hard to ensure the best interests of donors are served," she said, noting they have a court date in early May.
There's no doubt in my mind either that following the resignation of Coun. Mike Del Grande and Michael Thompson late last fall -- the two councillors who had the Zoo's interests in mind and not their own self-interests -- the board no longer has any checks and balances on their wacky pet projects.
That has left chairman Raymond Cho (considered compliant to White's wishes) to run back and forth to Korea on the taxpayer dime promoting a $1.6-million statue and memorial garden commemorating Canadian missionary Frank Schofield which is supposed to find a home at the Zoo. (Cho claims he's secured $800,000 so far from the South Koreans for the project.)
It has left many -- including Carroll -- scratching their heads. This project has nothing to do with the Zoo's mandate to provide a world-class "wildlife experience."
Cho couldn't be reached for comment. He is out of the country until March 30. But Mammoliti told me he agrees the Zoo is "tired" and definitely needs a "facelift" -- that's why they're focused on their 10-year fundraising campaign.
"One of the biggest draws for the Zoo will be the pandas," he said, referring to his own pet project with China.
Young, left to write a letter back to Carroll, informed him yesterday many large-scale projects are underway at various pavilions and a "complete makeover" of the front entrance is on the Zoo's list of capital projects over the next five years as "funds become available."
Del Grande said the Zoo is not good value but the problem is the board has these "delusionial thoughts" that it is.
"There's no question the Zoo is tired," he said. "But again, it's the Boy's Club and Cal (White) is manipulating it all."
SUE-ANN.LEVY@SUNMEDIA.CA
Not wild about 'tired' Zoo | Sue-Ann Levy | Columnists | Comment | Toronto Sun