@Quartz92 I am not comparing wages within the zoo. I’m talking about zoo wages vs non-unionized companies. You’ve assumed I’m talking about student positions and employees who have only been there for a short period of time.
In terms of tours – I’ve posted this before. I spoke with senior members of the zoo about ways the zoo can make people like me part with my money. The zoo virtually only focuses on families. I am single with no children. I have disposable income and love doing tours when I visits zoos, museums etc. Families will always come to the zoo. Activities should be developed for them to keep them coming. But they should not be the sole focus. The complete failure by the zoo to have tours for people without kids is ridiculous. So I asked senior members why it was the case and I used the tours I have done at San Diego as an example. I was told that the zoo looked at starting tours years ago, but because wages were at least $10 per hour more at our zoo than San Diego our zoo could not do it. I asked why the tours could not be led by volunteers, which is sometimes the case at San Diego. I was told that having volunteers in that capacity would violate the collective agreement.
The Zookeeper for a Day was a great tour/program option for adults. But that has now stopped. I don’t know why it stopped, but when I did it, I was told that the keepers plan it on their own time and have to still do all of their keeper responsibilities notwithstanding our presence. I was grateful they would give me so much of their time but felt bad for them. I was also told that the money from this did not go to the zoo (half went to a conservation project of the keepers choice and the other half I cannot recall now – but not to the zoo). In fact I was told that all of the money generated by the zoo from anything, whether it be from increased ticket sales, kids programs etc went back to the City. The keepers who told me this expressed extreme frustration because no matter what they did to try to generate more money the zoo didn't benefit. There is no incentive for anyone to be creative and to come up with ways to make people like me part with my money. So long as the zoo is owned and operated by the City and remains unionized it will never have to be creative and self-sustaining. Instead it will continue to remain fairly stagnant in its revenue generating choices, be satisfied with half thought out exhibits and massive delays in updating anything.
And it’s not just my money I’m trying to part with, it’s my company’s money too! The zoo has hosted our family summer parties and each time I try to have special tours/animal visits/private viewings etc that we would pay for, but no go. The zoo’s policies are so rigid because management always knows where their next cheque is coming from … it’s coming from the City. Again, absolutely no need to act like a private company trying to compete for business. Since it is unlikely that the zoo will be put in the hands of a third party conservatory and be forced to be self-sustaining, our next best hope for affecting change will be Ripley’s Aquarium. If the Toronto Aquarium is anything like Ripley’s other locations, then it will be stiff competition for the zoo all year round.
kknudsen,
Unfortunately, I have to disagree with some of what you said.
Tours
I don't think that the primary reason why the zoo does not offer Behind-the-Scenes tours (I'm assuming this is what you mean by tours) is due to staff wages. Yes the wildlife care staff make more at the Toronto Zoo than at non-unionized zoos, but the big issues are how much time staff have available and allowing people into animal-related areas (which the zoo dislikes doing). Most behind-the-scenes requests are for educational purposes, zoo camp or obtaining large donations/sponserships. For each request, a volunteer or education staff member + a keeper must be present (the staff are already at work for the day, so there shouldn't be an issue with covering wages). If you actually meant offering guided tours of the Zoo, they tried this recently for free with volunteers leading. During the fall/winter, a guided tour of the Tundra Trek was developed and offered once daily. From what I heard, there was very little interest in the tour. I don't think it is still being offered. A short guided tour of the Malaysian Woods Pavilion is still be offered some days I think.
Zookeeper for a Day
This program is not cancelled and has 1 or 2 dates available every month until the end of October for multiple areas of the zoo (
Toronto Zoo | The American Association of Zoo Keepers (AAZK)). The webpage also states that 100% of the proceeds goes towards conservation projects and the professional development of the wildlife care staff.
Money
Revenue that the Zoo generates does not go back to the City. It is spent of Zoo-related expenses. The issue that the keepers were probably referring to is that since the City of Toronto provides about $12 million to the Zoo each year, that if the zoo were too increase their revenue substainally, they would probably recieve less money from the city. As a result, the budget would remain the same.
Your Family Summer Party
Have you tried going through the animal outreach program (
Toronto Zoo | Toronto Zoo Animal Outreach) or group events (
Toronto Zoo | Toronto Special Event Venues | Unique Outdoor Venues in Toronto | Toronto Zoo). Both of these departments seem to offer exculsive opportunities to meet animals.
Ownership
The zoo is trying to change their governance structure in order to make it independent from the City. I don't know what the timetable is for this change, but I think that both sides would like to see it happen.
Unions
It is pretty clear that you are completely against unions (which is your right), but at this moment, I don't think that the zoo would be much different if it were not unionized. Most of the issues stem from city-ownership and not the presence of a union.
Ripley's
I personally cannot see how the aquarium will challenge the zoo. The admission prices (based on the US locations) will be similar, but instead of a chance to spend an entire day wandering the zoo and enjoy thousands of animals, you will spend probably a maximum of 2 hours inside the aquarium. How many people are going to make multiple trips to the aquarium in a one-year period? The 2 attractions are also in different areas of the city and the species exhibited are completely different.