Firstly, whoever takes over as Chief Executive/Director, I wish them the best of luck, and hopefully Twycross will in some way return to its happy atmosphere that it enjoyed under its previous direction, Obviously, who takes the job on will have a harder task than what Dr. Jackson Morgan had when she took over, which I believe was officially in 2004. Then , the zoo had a loyal contented staff with a very healthy bank balance, neither of which this zoo now has. I would also like to ask what has actually been achieved at this zoo under Dr. Jackson Morgan's time at the helm. A new, impressive entrance/restaurant, improved living conditions for the elephants, the Mary Brancker walkway and a new pets corner, also during this time this zoo gave itself the title"World Primate Center", all very well, but what may I ask has been done to improve things for these primates living in the "World Primate Center"?, I would suggest virtually nothing, in fact there are STILL to this day chimpanzees living in accommodation which the official zoo inspectors stated euthanasia for these animals would be preferable than allowing them to continue living in these conditions, and this was four years ago, what happened to the Molly Badham Primate Center for chimpanzees?, also what has happened to the new carnivore exhibit which has been promised now for five years as "coming soon". At least the zoo has maintained a healthy visitor number the last eight years, loyal Midlanders, perhaps the grandchildren of people who visited themselves in the early days of Twycross, what has been their reward for loyalty, literally charging admission for babes in arms