There are few places where I have gone and felt like it was pure neglect and a money grab with no care or effort. Even the zoos I've visited that were in the most need of some TLC did appear to have proper staff/handling procedures, an effort into making what exhibit spaces they did have at least somewhat livable and enriching for their animals, and at least an honest attempt at making the experience educational.
The one place I have visited that I sincerely regret and saw no sign of any of the aforementioned points was Space Farms Zoo and Museum in New Jersey. I mean, just an absolutely heartbreaking, creepy, bad experience overall.
Let me say that my rule is to 1.) review information and articles about a facilitly before visiting and 2.) within reason, give most facilities one chance to see it with my own eyes and make my own decisions. In my defense, my visit to Space Farms was a few years ago now and was before I knew how to access USDA records and such.
This zoo was appalling. The first thing I saw when exiting the gift shop entry was a fox in a literal cage. I do not use cage lightly, and there is no other way to describe it. This fox's cage was barely large enough for it to turn around, which it was doing over and over and over. I have never seen an animal exhibit repetitive behavior that extreme before.
The zoo claims many of their primates are "rescued" from animal testing facilities, but it is apparent that the companies just sell their primates to roadside zoos once they're finished with their testing. The company wins every time, because they make money on an animal they were just going to kill anyways. This is by no means a rescue. The olive baboons were in a tiny little pen with a single ball to play with, which the male way batting around very slowly and lethargically. The lions were in a space that seemed almost the same size as the space for animals a fraction of their size, barely in a space large enough to climb up on the lone little structure there was for them.
Oh, and I can't forget the morbidly obese racoons. The zoo lets you buy animal crackers [yes, human animal crackers] to throw into the exhibits like the racoons, bears and monkeys. It's really terrible. When I arrived, the zoo seemed pretty normal other than the fox, and the bear exhibits were decent size. I assusmed the place was just a little run down but decent and bought some animal food thinking that it was animal grade and I did feed the bears a few crackers before realizing how messed up the entire situation was and threw the rest out. I did this before I saw the rest of the zoo and how truly unsettling it is.
The zoo prides itself on being the only holder of Hokkaido bears outside of Japan, and displays "letters" from the Japanese goverment commending them for their contributions to helping save this subspecies of bear from extinction. This was also the major thing that came up when researching the zoo, so I had some hope that were was at least some conservation happening here. Their "Hokkaido bears" looked nothing like the images of this subspecies when I googled them. They looked more like hybrids between brown and black bears [species they also have at the zoo], and it's clear to me that all this Japan stuff is almost certainly a big lie to make visitors think they're contributing to some kind of good conservation work.
All that being said, we didn't even get to the "museum" yet. Taxidermy of megafauna from Africa and Asia that I can't be certain was hunted legally, and the worst yet, a creepy and unsettling obsession with Nazi memorabilia. Lots and lots of flags and displays for it, plus old minstrel and racist dolls and depictions from the Civil War era.
My visit to Space Farms haunts me to this day. I cannot stress this enough: STAY AWAY. Do NOT give these people your money or your support. They are probably the most unethical zoo in the northeast, and I'm shocked they're allowed to still operate. I have learned A LOT in my travels since, and Space Farms was one of the first zoos I visited when first starting my zoo adventures. I'm proud to say I would never take a trip like this one again and that I have the proper perspective to spot red flags a lot easier now.