I'm not a stupid person but I found the use of the word 'Annual' for two different categories of entry(i.e 'Annual Pass'/ 'Annual Membership') confusing also. I understand it now but standing in a frustratingly long queue and seeing the word 'Annual' being bandied about everywhere was a bit confusing to say the least. After a number of other complaints I have since read about the delayed entry problems of this last week, I presume they may be tweaking their system a bit for the upcoming holiday weeks. We just happened on a bad time I think.