Twycross Zoo Twycross Zoo news 2012 #4

Excellent, I look forward to looking at them later (sobs internally thinking what his 18 year-old self's opinion of himself now would be:o).



Wow, that's quite a turnover (and not usually a good sign). I wonder how many experienced (i.e. long-standing members) are left now?

Just 4 keepers left that I know of with 10 years plus service & the Curator.All the very best for the future Twycross
 
I am glad this whole episode seems to have been concluded. Perhaps now the TZ senior management and trustee team can work with their keeper staff again to make the TZ a place to be proud about again.

It is a promising first step ...
 
Firstly, whoever takes over as Chief Executive/Director, I wish them the best of luck, and hopefully Twycross will in some way return to its happy atmosphere that it enjoyed under its previous direction, Obviously, who takes the job on will have a harder task than what Dr. Jackson Morgan had when she took over, which I believe was officially in 2004. Then , the zoo had a loyal contented staff with a very healthy bank balance, neither of which this zoo now has. I would also like to ask what has actually been achieved at this zoo under Dr. Jackson Morgan's time at the helm. A new, impressive entrance/restaurant, improved living conditions for the elephants, the Mary Brancker walkway and a new pets corner, also during this time this zoo gave itself the title"World Primate Center", all very well, but what may I ask has been done to improve things for these primates living in the "World Primate Center"?, I would suggest virtually nothing, in fact there are STILL to this day chimpanzees living in accommodation which the official zoo inspectors stated euthanasia for these animals would be preferable than allowing them to continue living in these conditions, and this was four years ago, what happened to the Molly Badham Primate Center for chimpanzees?, also what has happened to the new carnivore exhibit which has been promised now for five years as "coming soon". At least the zoo has maintained a healthy visitor number the last eight years, loyal Midlanders, perhaps the grandchildren of people who visited themselves in the early days of Twycross, what has been their reward for loyalty, literally charging admission for babes in arms

My apologies for omitting another improvement made during the direction of Dr.Jackson Morgan, that is the refurbishment of the former home of the original directors, when they retired to a nearby bungalow. Norton Grange had a lot of money spent on it converting it into palatial offices, also employing quite a few more people to work in it in various administrative roles, I believe the previous directors had for or five members of staff working in the office, under the direction of Dr. Jackson Morgan this was increased to over twenty, meanwhile, in 2009, over a dozen workers, groundsmen, maintenance and gardeners were made redundant by this zoo due to its financial state, even recently, I observed that this zoo was advertising for a full time graphic designer, what,may I ask, does a medium sized zoo want with a full time graphic designer?,
 
.....even recently, I observed that this zoo was advertising for a full time graphic designer, what,may I ask, does a medium sized zoo want with a full time graphic designer?,

I think it was all part of an ill advised (in my opinion), possibly desperate and definitely unfocused attempt to get more visitors through the gate by scatter gun advertising and gimmicky promotions* (a misguided "try everything, something's got to work" ethos) rather than actually thinking what visitors might want when they're there.

Personally, I'm hoping the new trustees/management will be an end to the wasting of resources going down the blind alleys the zoos been led down in recent times and the start of a long focused journey to make the zoo as a whole (be and look) fit for purpose again. I'm hoping it can again become a place that brings in and sends home happy visitors to ensure it's long term (financial) survival.

I know there have been recent voices, sometimes silenced, on the forum that have wanted to discuss the nitty gritty and gossip about what's happened with management in the past but personally I don't think it's to the zoos benefit, in its attempt to go forward, to "air the dirty linen in public"** (though I'm, perhaps hypocritically, interested to hear all about it off forum). Sure, if things still need to change with management (judged on their current/future actions) then it's reasonable to make a noise but I think it's time to (publicly) bury the corpse of the old regime and move on.

Personally I'm not down on a zoo if I can see some evidence of a sensible structured forward looking plan and improvements, however minor or slow, occurring (let's face it finances are a problem and "Rome wasn't built in a day"). Dudley came back and has improved itself massively compared to how it was ten years ago, I'm sure with good management and higher (than Dudley) visitor numbers Twycross can do the same. All my best to the new management, I'll be watching you:).


* I think the "zombie walk" was the recent nadir (personally I love zombies, have for years, but they don't mix with zoos any more than, say, a James Bond themed event -damn I might have given someone an idea:)).

** That's not to say I don't think the full facts (as best they can be ascertained) should not come out, just not now -I think the new management will have enough on their hands at present, without having to waste energies explaining past messes, and deserve to be given a "clean run" at things.
 
Last edited:
So do people think her going IS enough to allow things to be turned around or are there too many of her people still there for the changes needed to occur?
 
So do people think her going IS enough to allow things to be turned around or are there too many of her people still there for the changes needed to occur?

Given the (admittedly unproven) consensus amongst people I know that she was a very domineering personality it might be enough. Another major factor will be how good the new management are* especially in "human resource management and in bringing an end to past problems. It's a messy situation and a turbulent time, but it's all to play for. Come on Twycross!!!!

*I'm hoping very good, the new Chairman looks great on paper -business acumen, life interest in natural history and proven turnaround skills.
 
I wish the zoo well but believe from talking to insiders that the zoo may have several problems including two or three staff imported by the late director however the main problem I suspect is the size of the financial hole as I believe a lot of the developments (in particular the 'Himalaya' entrance centre) were financially posited on a vast increase in visitor numbers which did not occur. While it is easy to blame the whole thing on Suzanne Jackson Morgan one does wonder what the trustees were doing to allow much of what has happened, particularly the treatment of long standing staff (and indeed volunteers).
 
I am sure we all wish dear old Twycross well for the future, the Chair person does seam to cut the mustard from what I have read about her,and with sound management and a more prudent approach to finances I am sure it can return to the zoo it was under the direction of Miss Badham and Miss Evans, in a perhaps modern way. Perhaps it might be better to post the following in the "what would you do"thread", but less than ten years ago, sorry, don't know the exact year, the zoo bought a detached bungalow to house one of its employees,I don't really like the idea of selling off assets but in this case I would say it would be advantageous to do so, it could now be sold with vacant possession:),the money raised could be used to improve the living conditions of the zoo's most important "fixed assets"in my opinion, the great apes, covering the outside areas with roofing etc, as has recently been suggested here.
 
I think you will find that the detached bungalow is in fact the retirement home of the previous directors and although Miss Badham died several years ago Nathalie Evans is still living there and I may be wrong but I have the impression she owns it not the zoo although it stands within their boundaries.
 
I think you will find that the detached bungalow is in fact the retirement home of the previous directors and although Miss Badham died several years ago Nathalie Evans is still living there and I may be wrong but I have the impression she owns it not the zoo although it stands within their boundaries.

Please note, I AM NOT REFERING TO MISS EVAN'S BUNGALOW, I am referring to a larger bungalow directly across the road on the A444 which the C.E.O. lived in, this property was purchased by the zoo, and yes I understand Miss Evans and Miss Badham bought their bungalow themselves from their own finances, sorry for using capitals, but this has to be made clear, to avoid confusion.
 
Sorry you are quite right about the building across the road you confused me as it isn't a bungalow it is a house. Yes possibly this could be sold off for the zoos benefit. The late director moved in 'temporarily' some years ago and I believe the original intention was the building would be used for housing researchers/students. Also it was partly bought because whoever owned it always complained about the zoo! (traffic,noise etc.):)
 
Sorry you are quite right about the building across the road you confused me as it isn't a bungalow it is a house. Yes possibly this could be sold off for the zoos benefit. The late director moved in 'temporarily' some years ago and I believe the original intention was the building would be used for housing researchers/students. Also it was partly bought because whoever owned it always complained about the zoo! (traffic,noise etc.):)

My apology also, I thought it was a bungalow, not a house, fortunately or unfortunately:)I have never been anywhere near it, and yes, I was also informed that it was originally bought with the intention of converting it into several flats for zoo staff, however this did not happen as the C.E.O. installed herself in it after it was purchased by the zoo.
 
My apology also, I thought it was a bungalow, not a house, fortunately or unfortunately:)I have never been anywhere near it, and yes, I was also informed that it was originally bought with the intention of converting it into several flats for zoo staff, however this did not happen as the C.E.O. installed herself in it after it was purchased by the zoo.

Either it is now to be used for this purpose or housing research staff or a potential sell-off at market pricing only. The funds could be used to make a start on the much talked balked about Asian carnivores area AND hopefully a start on more imaginative primate exhibits (no, I do not mean great apes ..).
 
Either it is now to be used for this purpose or housing research staff or a potential sell-off at market pricing only. The funds could be used to make a start on the much talked balked about Asian carnivores area AND hopefully a start on more imaginative primate exhibits (no, I do not mean great apes ..).

Selling off the family silver is rarely a good idea; doing so at a time of turbulence would certainly be ill-advised. Looking at the situation as an outsider, I would have thought it highly desirable for the zoo to hold property adjacent to its boundary, whether it be used to house a future director, or staff, or whatever.

The Twycross story over the past few years follows a fairly classic pattern for a business that has been developed by a charismatic individual, and has grown up without ever being fully under-pinned. The investment in offices - and the people who work in those offices (such as, possibly, graphic designers) has been criticised above. Such criticism may be fair - but it is almost certain that the zoo was lacking the support structures that any organisation of this size needs. I think one of the reasons why Chester has thrived so much over the past decades is because, following George Mottershead's standing down, Michael Brambell was able to get everything established for others to then come in and develop the zoo in exciting ways. I'm not sure that such development would have been possible had the back-room stuff not been sorted first, though.

I do not seek to claim that Twycross, today, is anything other than a deeply-flawed zoo, nor to suggest that the out-going director does not deserve the opprobrium that has even sent her way. I do not know enough about the inner workings of the zoo over the past years to pass comment.

I do know, though, that in any business people get sacked or made redundant, fairly or unfairly, and that those people will not ever come to love the person who has helped them on their way!

And also that when change comes, even when it is vital - and I would be surprised if anyone were to argue that the zoo as it existed at the end of Molly Badham's time did not need fundamental change - people who lose out because of that change are dissatisfied.

The simple fact is, though, that if the zoo were better - if it had addressed the issues over the ape housing, and it had done the carnivore thing, and it had proper groups of monkeys in decent housing and so on - nobody would care about staff who had been made redundant, or bungalows that had been bought, or graphic designers that had been employed, or zombie themed fun and games.
 
Back
Top