I think the changes made to the Fountain Lawns did that, before the huge playground it went from a focal point where people picnicked and had their photographs taken to an expanse of nothing.I suppose that the opening of the new entrance complex made the function of the gift shop area largely redundant...
The issue may be the noise of that big playground. Personally, if they're going to do Madagascar I'd have liked to have seen one large area encompassing the dead zone behind Dragons in Danger, the Fountain Lawns and the old lion enclosure. A big area full of interesting animals, not just play areas and sweet shops.I agree with @Sand Cat that the zoo has plenty more Malagasy creatures which could be displayed in this area (and in a revamped 'Dragons in Danger' too).
The new staff canteen has been open for well over a year now (can't recall exactly when I first went in), it's behind June's Pavilion to the left of the Grow Zone. It's quite smart, although it tends to leak when it rains. The area above The Fountain Shop has been the Blast! office since the canteen moved....and there is or will be a new staff canteen in an off-show area.
