Reading all comments from people who appearently have no experience from direct contact with elephants, I must reply.
Do not believe everything what is said from Twycross. Theres a new generation of animal interested people, who wants to work elephants, but cant handle free contact and becoming specialists, real elephant trainers. Instead of accepting this, they get frustrated and act like Animal Rights People and stab collegues in the back, just in order to change the working situation to their favour, and transfer elephants into protected contact, so they can work the elephants in PC. For every year, a lot of experienced FC elephant keepers are removed from their work, because of various intrigues, sometimes with lifelong experience. Why? Every dog owner is aloud to have their dog by a line, every horse owner and rider are aloud to use a bridle, and those tools are in physical contact with the animals more seconds during only one day, than a free contact elephant trainer touches an elephant in their hole life. Free contact keepers are using tools or giudes like elephant hooks, but look where they are, in 99,99,99% of the time, NOT in contact with the elephants. And remember one thing, we still follow the laws, that someone is guilty only after trail, not before! We still have not returned to the old days in Wild West when Lynch mob hanged accused people. The old crew in Twycross were known to be very dedicated, and commited to their job, and their elephants. Elephant mangement in Europe has taken yet another step into romantic philosophy and unexperienced people arguing they know better. Those elephant could still be in free contact today. They are not because they were constantly abused, but because of intrigues, and pressure of Animal Rights Activists.